We've Got Answers

ORDING INFORMATION

Delivery charges for orders?

Delivery charges are calculated based on the destination country, package weight, and shipping method. For small orders, we offer express delivery (DHL/FedEx/UPS) . For bulk orders, we provide sea/air freight options — please contact us for a quote. Free shipping may be available for orders over a certain amount. All delivery costs will be confirmed before payment.

How long will delivery take?
  • Production time: 7–14 working days after payment confirmation (depending on order quantity and customization requirements).

  • Shipping time:

    • Express (DHL/FedEx/UPS): 3–7 working days

    • Air freight: 7–12 working days

    • Sea freight: 25–40 days (depending on destination)

  • Total delivery time: Usually 15–30 working days for small orders via express, and 30–50 days for bulk orders via sea freight.

Please note that delivery time may vary during peak seasons or due to customs clearance. We will keep you updated on the tracking status once your order is shipped.

If you need a more accurate estimate, feel free to contact us with your order details and destination.

What exactly happens after ordering?
  • Production time: 7–14 working days after payment confirmation (depending on order quantity and customization requirements).

  • Shipping time:

    • Express (DHL/FedEx/UPS): 3–7 working days

    • Air freight: 7–12 working days

    • Sea freight: 25–40 days (depending on destination)

  • Total delivery time: Usually 15–30 working days for small orders via express, and 30–50 days for bulk orders via sea freight.

Please note that delivery time may vary during peak seasons or due to customs clearance. We will keep you updated on the tracking status once your order is shipped.

If you need a more accurate estimate, feel free to contact us with your order details and destination.

Do I receive an invoice for my order?
  • Production time: 7–14 working days after payment confirmation (depending on order quantity and customization requirements).

  • Shipping time:

    • Express (DHL/FedEx/UPS): 3–7 working days

    • Air freight: 7–12 working days

    • Sea freight: 25–40 days (depending on destination)

  • Total delivery time: Usually 15–30 working days for small orders via express, and 30–50 days for bulk orders via sea freight.

Please note that delivery time may vary during peak seasons or due to customs clearance. We will keep you updated on the tracking status once your order is shipped.

If you need a more accurate estimate, feel free to contact us with your order details and destination.

START WITH CONFIDENCE

Request a full QC report, schedule a factory audit or simply send us your quality requirements — we'll show you exactly how we meet them.